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Information about working conditions, employee benefits and some of the practices affecting your employment with Crisis Collections Management.

Crisis Collections Management

Computer Use Policy

This policy contains important rules covering computer and software usage, network computing, e-mail and access to the Internet. CCM reserves the right to monitor and inspect, at its discretion, any CCM-owned computer or, if applicable, home computer (upon reasonable prior notice) which contains CCM-owned software.

1) Network Computing
a) Network resources must be used responsibly by everyone as misuse by even one individual has the potential to disrupt CCM business.
b) All passwords should be confidential and should not be disclosed to others.
c) The CCM reserves the right to inspect any files stored on the network or computer.
d) Each associate should properly logoff and shutdown their computer at the end of each day.

2) Internet access
The CCM provides access to the Internet as a means of obtaining information that will assist you in the performance of your job. Internet use should be used for CCM business only.
a) Associate activity on the Internet is not private.
b) All communications sent or retrieved over the Internet are the property of CCM, and should be considered public information.
c) The CCM reserves the right to monitor and log associate activity on the Internet, including site visits, chat, newsgroup, message boards, e-mail messages, and file transfers.
d) Revealing company information, customer data, and trade secrets over the Internet is prohibited.
e) Any on-line statements that may adversely affect CCM or any of its associates is prohibited.
f) Any on-line statements about CCM, its position on any issue, or about any competitor except those authorized by senior management and/or the legal department, are prohibited.
g) CCM's resources must not be used knowingly to violate the laws and regulations of local, state, federal or international laws.
h) The Internet should not be used for personal gain or advancement of individual views. Solicitation of non-company business, or any use of the Internet for personal gain is prohibited.
i) Fraudulent, harassing or obscene communications are prohibited. All communications on the Internet should have your name attached. No messages will be transmitted under an assumed name.
j) Associates are prohibited from browsing any sites that could be considered offensive and/or inappropriate for the workplace.

3) E-Mail
a) E-mail messages are a formal means of business communication. Do not send non-business or personal messages. Highly sensitive or confidential issues should not be addressed through E-mail. E-mails should be written in a professional manner and should contain information pertaining to the business. Consider your routing lists carefully and exercise the same care you would with any written document before sending messages.
b) E-mail is CCM property, not the private property of the individual. CCM reserves the right (i) to read any E-mail message, and (ii) to disclose any E-mail message to law enforcement officials or other third parties without prior consent of the sender or the receiver. Any message can be obtained through a subpoena (unless marked "Privileged -- Attorney-Client Communication").
c) Discrimination and harassment are unacceptable in any form of communication, including E-mail. This includes any material, which is offensive on the basis of sex, race, color, religion, national origin, ancestry, citizenship, pregnancy, age, sexual orientation, marital or veteran status, medical condition, or physical or mental disability.
d) If you receive an E-mail message from an unknown sender, delete the message to prevent viruses and other hazards. If you receive an E-mail message for which you are not intended as the recipient but the sender is known to you, immediately inform the sender that the message was sent improperly and delete the message from your mailbox. The content and maintenance of your e-mail folders is your responsibility.
e) Transmitting messages under an assumed name is prohibited.
f) Archive (move) unwanted and obsolete messages. It is each associate's responsibility to keep their e-mail boxes manageable and up to date. No email is to be deleted, except emails not intended for you.

4) Copyright and Software
a) Do not attempt to gain access to, copy, move or remove information, proprietary software or other programs from files to which you do not have authorization to view. You must not copy, distribute, display, or disclose third party proprietary software without prior authorization from the licenser. Violation of copyright and licensing laws may subject you and/or CCM to liability.
b) Do not load any software, including screensavers, wallpaper, freeware or shareware onto your computer without prior consent of CCM. Any software not issued by E.C. Kaufer must be checked for viruses and compatibility by CCM prior to installation.

5) Management and Administration
a) CCM reserves the right to monitor and record all associate computer and Internet usage without notice. No associate should have any expectation of privacy as to his or her computer or Internet usage and associates expressly waive any rights of privacy in anything they create, store, send or receive on the computer system. CCM may review computer and Internet activity to analyze usage patterns, and review data to assure CCM computer and Internet resources are devoted to maintaining the highest levels of productivity.
b) All pass codes that an associate is using with CCM equipment, systems, software or files must be provided to supervision or E.C. Kaufer upon request.

6) Instant Messaging and File Peer to Peer File Transfer
a) Associates are prohibited from participating in any form of Instant Messaging, i.e. AOL Instant Messenger, MSN Messenger, Yahoo Messenger, etc...
b) Associates are prohibited from participating in any form of Peer to Peer file transfer such as Napster, Kazaa, Gnutella, Morpheus, etc...
c) Associates are prohibited from downloading, sharing, or viewing streaming video, i.e. DVD movies or film clips, from the Internet.

7) Unauthorized Business Usage
Computer usage commonly considered unethical include:
a) unauthorized and time consuming recreational game playing;
b) using CCM’s computers for work not authorized on an account;
c) sending chain letters or unauthorized mass mailings;
d) non-productive or idle chatting;
e) inputting, sending, receiving or storing personal data on CCM work stations, network or data lines;
f) surfing or visiting websites not directly related to the CCM task to be performed;
g) using the computer for any illegal or immoral purposes;
h) using CCM paid time to seek, refer, send or obtain non-CCM information for personal amusement or benefit.

8) Penalties
CCM will take appropriate action in response to user abuse or misuse of computing services. Action may include, but not necessarily be limited to:
a) immediate termination;
b) revocation of computing privileges;
c) reimbursement to CCM for resources consumed;
d) other legal action including civil action to recover damages;
e) referral to law enforcement authorities.